Danielle Rios: Building an AI-first Telco

The telco industry is facing a huge opportunity. For decades, operators have been burdened by the weight of legacy OSS/BSS systems that are complex, expensive, and hard to integrate.

But thanks to the transformative power of generative AI (GenAI), telcos can leapfrog into a future of agility and growth TODAY. Danielle Rios (DR), acting CEO of Totogi and telecom’s leading AI evangelist, as unveils her vision of the AI-first telco.

With GenAI, telcos can build self-optimizing, AI-powered capabilities that boost efficiency, unlock revenue growth, and deliver unprecedented innovation to subscribers. DR shows how powerful, LLM-native AI agents can help CSPs:

• Diagnose and solve field issues in seconds.
• Respond to 70% of customer calls automatically.
• Extract insights across multiple lines of business—mobile, broadband, and TV; consumer and enterprise—seamlessly.
• Launch and self-optimize hundreds of hyper-personalized plans to boost ARPU by up to 20%.

The time to act is now. Telcos no longer need to endure years-long, multimillion-dollar transformations to get the software capabilities they need. Discover how to become AI-first by harnessing the power of GenAI.