telcofutures
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Industry Insights
Network APIs: The Next Frontier in the Journey from Telco to Techco
Network APIs (Application Programming Interfaces) are standardized, software-based interfaces that expose telco network capabilities.
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Vendor Profile
Danielle Rios: Building an AI-first Telco
With GenAI, telcos can build self-optimizing, AI-powered capabilities that boost efficiency, unlock revenue growth, and deliver unprecedented innovation to subscribers.
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Industry Insights
Digital Service Provider – Transforming from Telco to Techco
The telco evolution to a Digital Service Provider revolves around the idea of transforming traditional telecommunication services into digital-centric platforms.
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Industry Insights
From Telco to Techco: The Cloud Revolution – From Pipes to Platforms
The Telco to Techco Journey for Telcos Represents a Wholesale Embrace of the Cloud Era.
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Industry Insights
TM Forum: Empowering the Journey from Digital to AI-Native Telco
Industry group offers a powerful vision and set of resources to help Telcos envision and implement a transformational journey to…
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Industry Insights
Telecom LLMs: Telecom-specific Large Language Models
Telecom-trained LLMs can interpret complex network data, assist in troubleshooting, generate actionable insights, or even automate responses to customer queries…
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Industry Insights
Telco Ai Leaders: Usman Javaid
Orange is pioneering the adoption of Generative AI, both for their own operations and also through innovative new services for…
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Case Study
Vodafone: Elevating the Customer Experience through AI
CTO Scott Petty is in no doubt that generative AI is going to “impact all areas of our business” in…
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Vendor Profile
Microsoft: Accelerating Telco Transformation in the Era of AI
Operators including Telstra, Vodafone and NTT are partnering with Microsoft to build autonomous networks and co-develop innovative new AI solutions.
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Case Study
Telstra Leverages Microsoft Azure Copilot Ai to Enhance Contact Center Service
The company fine-tuned its 'Ask Telstra' tool to better present staff with summarized customer insights drawn from their CRM application.
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